Refund policy

Last updated July 26, 2026

The short version: if you cancel before we submit your application to the state, or if we're unable to file it for any reason, you get a 100% refund of the $75 service fee. No forms, no arguing — just email us.

Full refund, no questions asked

Before we file: changed your mind? Email us any time before your application has been submitted to the state and we'll refund the full $75.
If we can't file: if for any reason we're unable to submit your application, we refund you in full — automatically.

After your application is filed

Once we've submitted your application to the state, the work has been performed and the service fee is generally non-refundable. That said, if something went wrong with your filing, contact us — we'll correct and refile it at no charge, and if we can't make it right, we'll refund you.

How to request a refund

Email support@permitsclerk.com from the email address you used on your application (including your application ID, which starts with "PC-", helps but isn't required). Refunds go back to your original payment method, typically within 5–10 business days.